House of knowledge (CC-BY Ian Parkes)

Corporate Knowledge Management

One of a companies most valuable assets is the knowledge of their employees. This knowledge includes everything from core business or technical processes to design guidelines to trivial things like the “how to install the printer” or simply the opening hours of the cafeteria.

Many of these things might be already written down somewhere, but not accessible to everyone who should have access. Others may have have been written down a while ago, but the facts changed and nobody updated the document, rendering it useless.

A wiki basically is a website that every user can edit and expand. The most impressive example is of course is Wikipedia, the worlds most comprehensive encyclopaedia written by hundreds of thousands of volunteers.

Depending on the size and structure of your enterprise, a wiki can be a useful addition to your companies intranet, or you could base your intranet on a wiki system. If well implemented, a wiki is a great way of sharing and conserving knowledge in a dynamic and collaborative way.

A lot that can be said about wikis. This video is a great start:

Of course, getting the right wiki-system in your company up and running is the smaller part of the work, because now the employees have to learn how to use it, and why it is a good idea.

If you have any questions, let me help you!